Figuring out how to hire a cleaner ethically and responsibly can be a dizzying minefield! In this blog post, we present you with a step-by-step guide to hiring a cleaner with integrity. By following this, it will allow you to make responsible choices for your home and office cleaning needs.

We list the 9 things we think you should check when selecting an ethical cleaning agency:

Step 1: Prioritise Ethical and Responsible Hiring

Firstly, when choosing a cleaning agency, you should prioritise ethical hiring. Therefore, seek out agencies that treat their cleaners with respect, fairness, and dignity, ensuring they receive the benefits they deserve.

Step 2: Research Ethical Cleaning Companies

Look at independent online reviews such as Trustpilot, Google and Facebook.  At Just Helpers, we take pride in providing our cleaners with a work environment that values their contributions. Our satisfied clients have attested to this, stating:-

“With Just Helpers, you see people who are being given dignity, in the work, during cleaning, and in other people’s homes, where they’re getting a decent wage, they’re getting holiday pay, et cetera, et cetera, all of those things are in place.”

Step 3: Choose Fair Wages

Opt for an agency that offers fair wages to its cleaners. The Living Wage Foundation are an independent charity that annually calculate the base rate for wages.  By doing so, you support an ethical work environment that values hard work and dedication.  We pay all our cleaners (whom we call helpers) the London Living Wage, which is above the minimum wage.

Step 4: Advocate Essential Benefits

Look for an agency that advocates for essential benefits such as holiday pay and sick leave. This ensures that cleaners receive the support they need for a healthy work-life balance.

“We heard about them from one of our previous cleaners, she worked for an agency which was deteriorating and I got the impression not caring for the staff as well as they might be, with the pay mainly, my really good cleaner was moving over to Just Helpers, so I checked it out online and then changed over too.”

Step 5: Transparent Job Descriptions

An ethical cleaning agency provides transparent job descriptions, clearly outlining the duties and expectations for cleaners. This, therefore, fosters, trust and respect between all parties involved.

Step 6: Encourage Open Communication

Effective communication is vital for ethical hiring. So, choose an agency that encourages open dialogue between clients and cleaners, ensuring that everyone’s concerns are heard and addressed.  Ask your agency how they manage that three-way feedback process between you, them and your cleaner.

Step 7: Prioritise Safety

An ethical agency prioritises the safety of its cleaners by providing the necessary equipment and ensuring safe work environments. This commitment to safety, without doubt, underscores the agency’s integrity.

Step 8: Embrace Diversity

Support an agency that embraces diversity and promotes an inclusive work environment. This ensures that all cleaners are treated with respect and fairness, regardless of their background or identity.

Step 9: Make a Difference

Lastly, by choosing an agency that ethically and responsibly hire a cleaner, you contribute to a positive difference in the lives of their cleaning team. It can mean the difference between an individual being able to afford fruit and vegetables verses fast food saver menus.

In summary, cleaning with integrity means choosing an agency that prioritises ethical hiring practices. At Just Helpers, we take pride in providing our cleaners (we call them helpers) with fair wages (we pay well above the Real Living Wage), essential benefits, and a supportive work environment. 

By selecting our services, you contribute to a cleaner world that values respect, fairness, and dignity for all.


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