Choosing a housekeeping service is a big decision. So what should you look for?

With competing priorities of work, family, social engagements and organising the home, a housekeeping service can save you precious time. But when you are bringing housekeepers into your home, you will want the peace of mind that they are the right service for you. Here is our helpful guide on choosing a housekeeping service.


Managing a home is a considerable responsibility. As well as cleaning and caring for your furnishings, clothes, and belongings, your housekeeper may be making reservations for you, managing deliveries, preparing meals and more. You will want to ensure that you choose a professional housekeeping service, with fully trained, vetted staff so that you can feel confident while they are in your home.

At Liberty, our housekeepers are selected through a rigorous, 3 stage process. We invest in our team with regular training and mentoring to ensure our service is professional and of the highest quality.


Your housekeeping service should have the experience to be able to learn and anticipate your needs, so that everything runs smoothly. When you are selecting your housekeeper, make sure you ask about their previous work and clients.

Liberty team have over 50 years of combined experience in hospitality, and we share our expertise within our housekeeping team, through our training process.


Your life isn’t the same from week to week, and so your housekeeping needs will change too. You will need a service which can be flexible to meet those needs, whether that’s arranging specialist cleaning, preparing for guests, or arranging appointments. How quickly can you make a change to your housekeeping? How easily can you contact them?

At Liberty, our flexible range of options means our service is fully adaptable to meet you needs. Just contact the Head Housekeeper to arrange any changes.


Your home should be a calm, clean and organised haven to enjoy at the end of a busy day. You will want to be sure you are choosing a housekeeping service that delivers these results for you, on every visit. Will your housekeeper have enough time to deliver the service you expect, or will they be rushing and cutting corners? How will quality checks be carried out?

At Liberty, we are passionate about delivering an excellent service, and we are in regular contact with our clients to ensure they are delighted with our work. Our Head Housekeeper will visit your home to carry out spot checks, to ensure we are meeting our meticulous standards.


With a personal service such as housekeeping, an outstanding reputation is essential. Look for ratings on websites such as Trustpilot, or search our recommendations from existing clients.

At Liberty we are proud of the wonderful testimonials we receive from our clients, and they are available to read on our website.  Our sister company, Just Helpers, has a 5 star rating on Trustpilot, so you can be assured of our reputation for excellence.


It is a sad fact that the hospitality and cleaning sectors are often characterised by poor pay and working conditions. However, if you are a conscientious consumer – choosing sustainable, or organic, or Fair Trade – why should your housekeeping service be different? Ask any potential provider about their corporate values and how these are put into practice in their employment practices.

All of our people at Liberty receive the London Living Wage, as well as holiday pay. This is one example of how are values are at the heart of what we do.

If you want the peace of mind that comes with choosing a housekeeping service which is professional, high quality, and shares the values you care about, contact us now to become a VIP Founder Member.


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